We thank you for your interest in our establishment and the confidence you have placed in our team.
Given the exceptional circumstances we are going through, we would like to share the following information with you.
Currently, our Appart Bleu Azur establishment is closed until May 1, 2021.
Your safety and that of our team is our priority . First of all, be aware that at this date our establishment has not to report any proven case of contamination whether it concerns our customers or our team. Our establishment strictly applies the health safety instructions.
Our cleaning procedures are coupled with disinfection procedures according to the following commitments:
All our rooms are ventilated 20 minutes before any cleaning procedure and all windows are open during all cleaning operations.
We proceed to a methodical washing of our hands before and after each cleaning by using a first wash with soap and water for 20 seconds then, by applying a dose of disinfectant based on hydroalcoholic gel,
We clean all the surfaces present in the room using traditional detergents to remove dirt, grease, dust and germs. Once the surfaces are clean, we apply a disinfectant. The whole thing is wiped down with rags, we use new rags for each room cleaning after a guest leaves. These rags are washed intensively at very high temperature after each room cleaning.
By means of disinfectants, we pay special attention to frequently touched surfaces such as switches, door handles, remote controls and faucet handles.
All household linen (sheets, mattress covers, hand and bath towels, kitchen towels, napkins and blankets) are washed at the highest recommended temperature.
Our Cancellation Policy
For new reservations for a stay in 2021 see the current cancellation conditions.
For a booking you made directly with us for 2020
In accordance with the provisions made by the ordinance of March 29, 2020 , all stays reserved and having already been the subject of payments from you and which you wish to cancel will not be reimbursed before a period of 18 months from March 29, 2020 , ie by July 31, 2021 at the latest. However, you will be allowed to postpone your stay within this same period of 18 months. The sums you have already paid (whether it is the deposit or the total balance) can be used in the form of a credit note for a new identical or equivalent service within the next 18 months.The price of your new reservation must not exceed that of the old one, or you can benefit from a higher category service than the initial service by paying the difference in price which will remain at your expense. Note, finally, that this credit is breakable, that is to say that it can be used in several times for several services.
Regarding a reservation that you have made through an intermediary
We strongly recommend that you contact the agency directly (online or travel agency) or the intermediary who made your reservation with your establishment. It is, in fact, the latter who must apply the ordinance of March 29, 2020 if he is established in France. Otherwise, only the latter can decide on the cancellation conditions that he will have set. We are sorry, therefore, not to be able to intervene in this transaction between the latter and you.
In case of specific questions, do not hesitate to contact us directly and we will be happy to answer your questions:
- by phone: 0614904020
- by email: firstname.lastname@example.org